28th April 2020

Sydney Upgrades, scheduled 4 weeks ago

We will be upgrading our network and server hardware in Sydney

This will result in up to 15 minutes downtime per customer while their data is migrated to new hardware.

The new Sydney network is built upon the Juniper MX platform, and hardware nodes utilising the latest generation Intel Xeon E-2276G processors (https://ark.intel.com/content/www/us/en/ark/products/191035/intel-xeon-e-2276g-processor-12m-cache-3-80-ghz.html), this may take up to 72 hours to complete. If your service is down for more than 15 minutes, please contact support.

The new network includes bandwidth from Vocus and direct peering via IX Australia, resulting in much lower latency.

20:00 BST 30th April 2020 - This has now been completed.